Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FORMAL COMPLAINT

mwyndham
I'm a participant level 1
I'm a participant level 1

November

FORMAL COMPLAINT - Fido please look into the first call centre agent I spoke with who was completely rude and unhelpful and totally messed up the phone transfer/port request for the two lines I activated. Total disaster. Needs to be retrained extensively or fired. Unacceptable. Have cancelled my Fido account and x2 lines and will never return.

0 Likes
1 REPLY 1

FidoAnthonyZ
Moderator
Moderator

December

Hello @mwyndham,

 

Welcome to the community!

 

I'm sorry to hear that you didn't have the best experience which eventually ended with you cancelling your two lines.

 

If you need anything, we'll be here. Feel free to reach out via these methods. 



0 Likes
Copyright © 2024 Khoros, LLC