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FIDO has terrible customer service

cc3329
I'm a Participant Level 1
I'm a Participant Level 1

FIDO has terrible customer service. Yesterday I called this number 1-888-481-3436 I hold the phone for 1h 50 mins, no one come to the phone. I go on live chat, I was told to wait for specialist to come but no one come. Now I want to cancel the service who can help me? Do not deal with FIDO.

1 REPLY 1

FidoNajat
Moderator
Moderator

Hey @cc3329! Have you been able to get assistance since your post? We're a lot busier during this Black Friday period. Rest assured that we're doing everything that we can to get back to everyone as fast as possible. Your patience is highly appreciated. If you still need help with your services, please contact us at your convenience.