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Extra charge on bill

mehrnazgolchin
I'm a Participant Level 1
I'm a Participant Level 1
  • Hi,
  • I have been charged an 9$ extra charge from fido, I've been a Fido client for many years and my cycle payment was always 12 or 13 of each month.
  • Why my cycle payment is changed and I have been charged for it 
  • Please concider my request 
  • Thank you
  • Mehrnaz G
1 REPLY 1

NaliniR
I'm Qualified Level 1
I'm Qualified Level 1

Hi @mehrnazgolchin,

 

Have you had a chance to look at your invoice details to see exactly what the extra $9 is for?

 

You can learn how to print/save your invoice details here.