E-Sim Won't Load

[Badger51]

Having problems with e-sim loading.

New Customer, successfully loaded e-sim with "temp" number

Phone number finally ported over, but now unable to activate e-sim

Get following error message:

Subject code: 8.26

Reason code 3.8

Have erased all prior e-sims, including reset network on Pixel phone

Multiple attempts to reach support today, no response yet

Any ideas?

[FidoAnthonyZ]

Hey @Badger51,

Sorry to hear you've been having trouble getting the support you need. Have you managed to speak to someone regarding this?

Let us know.