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Downgrade fee

I'm a participant level 2
I'm a participant level 2

Hi, I am buying a phone where the bill and the cost of the phone is split so in furure if I wanted to downgrade my plan, will I charged the downgrade fee?


Senior MVP Senior MVP
Senior MVP

Hello Mayank2,


  Welcome to the community!


  If you purchase a phone with Fido's Payment Program, you will be able to change your plan to one in the same category. That is, you could switch from a Data, Talk & Text to another plan with Data, Talk & Text. On the other hand, if you wished to switch to a different plan category (ie Data, Talk & Text to Talk & Text), you will be charged the outstanding balance of your Payment Program.


Hope this helps 😀