Downgrade fee

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I'm a Participant Level 2

Downgrade fee

Hi, I am buying a phone where the bill and the cost of the phone is split so in furure if I wanted to downgrade my plan, will I charged the downgrade fee?

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Re: Downgrade fee

Hello Mayank2,

 

  Welcome to the community!

 

  If you purchase a phone with Fido's Payment Program, you will be able to change your plan to one in the same category. That is, you could switch from a Data, Talk & Text to another plan with Data, Talk & Text. On the other hand, if you wished to switch to a different plan category (ie Data, Talk & Text to Talk & Text), you will be charged the outstanding balance of your Payment Program.

 

Hope this helps 😀

 

Cheers

 

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Solution

Re: Downgrade fee

Hello Mayank2,

 

  Welcome to the community!

 

  If you purchase a phone with Fido's Payment Program, you will be able to change your plan to one in the same category. That is, you could switch from a Data, Talk & Text to another plan with Data, Talk & Text. On the other hand, if you wished to switch to a different plan category (ie Data, Talk & Text to Talk & Text), you will be charged the outstanding balance of your Payment Program.

 

Hope this helps 😀

 

Cheers

 


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