Downgrading fees

Downgrading fees

Downgrading fees

SOLVED
I'm a Participant Level 1

Downgrading fees

Hi

So just upgraded to 6GB data plan. I anticipate downgrading to Talk and text sometime later this summer. How much will I be charged for downgrading?

Accepted Solution

Re: Downgrading fees

Solved by MVP MVP

Hello @art3mis,

 

If you did not finance a device then you will not be charged a fee to move from a Data, Talk & Text to Data, Talk & Text plan. 

 

However, if you did finance a device you will be charged your outstanding Fido Payment Program balance and the charge will be applied to your following bill.

 

You can learn more about the Fido Payment Program here.

View solution in context
1 REPLY 1

Hello @art3mis,

 

If you did not finance a device then you will not be charged a fee to move from a Data, Talk & Text to Data, Talk & Text plan. 

 

However, if you did finance a device you will be charged your outstanding Fido Payment Program balance and the charge will be applied to your following bill.

 

You can learn more about the Fido Payment Program here.