This shouldn't happen, is it the first time you notice this?
That said, when you check your prepaid balance now, are all 4 of those payments reflected in the balance? If they are not, then the payments failed - they'll be returned to your card automatically but it can take a few days.
If the payments are reflected, them we'll have to look into it.
Let us know and we'll go from there!
Hello! Four payments of $11,30 were automaticallt withdrawn from my credit card on January 27, but this credit has NEVER shown up in my Fido balance. Please see to it that this money is refunded to my credit card ASAP. Thank you!