Do I have to pay the bill?

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I'm a Participant Level 1 nahyanalam
I'm a Participant Level 1

Do I have to pay the bill?

Hello, 

I am abroad away from Canada and I would remain there for about 2 months. Before coming here I changed my sim to a prepaid sim card and I was told that my sim card would deactivate when I don't pay my monthly bill. Is this true? If so, how do I know it?

Thank you.

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Re: Do I have to pay the bill?

Hello @nahyanalam and welcome to the Community.

I hope you are enjoying your trip.

 

I simply want to confirm what you said here to make sure I understand what's going on.


Did you switch from monthly to prepaid for your Fido service?

 

Or you simply removed the sim card and now, you have a new sim card from another provider in your phone?

 

If you want to know how our Prepaid service works, you will find all your answers here.

 

Let us know.



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