Dissatisfied with Customer Service

[shrikishan]

Hello,

I have used Chat Service regarding my plan is automatically upgraded from $40 to $45. Chat rep was Harmanpreet. She spent 1 hour to recognise the problem and still unable to assist. I had to end the chat determining, He/she not going to give any kind of assiatnce or fixing my account. Highly disatisfied for wasting the time on both ends 

[FidoStephane]

Hi there @shrikishan 

Did you still require assistance with this? 

If so, let us know and we'll send you a PM 

[shrikishan]

Yes, issue is still there. The chat ask me to wait for November. I don't know why.

[FidoAnthonyZ]

Hello @shrikishan,

Welcome to the community! 

We can definitely assist you with this. Feel free to reach out using the methods shown here and we'll be happy to help. 

[king12345]

this is a common issue with the agents from PEI