Copied below, snippets from a recent email exchange querying what happened to the refer-a-friend offer. Unbelievably lame, disrespectful, ignorant... I am having more and more misgivings about associating myself with fido. Too many broken promises, 'sorry you were misinformed', gamey offerings...
Looking for a signal server i can like giving money to. Thinking I'd rather move than keep accounts on this tower? So incredibly gamey.
Unfortunately, resubmitting is not possible and we can no longer update the referred account.
<i> wrote: Can i resubmit?
You needed to submit the existing phone number that you transferred from a previous provider during the completion of the referral.
As per Program FAQs- A referee transferring an existing phone number from their previous provider cannot submit the temporary Fido phone number given to them during the transfer process. If a referee submits the temporary Fido phone number, the award for both referrer and referee will not be authorized.
<i> wrote: This was the number assigned before I ported my number over.
According to our records, your referral from your friend was denied because you entered an invalid Fido phone number during registration as a Referee.
The number entered on your profile is [xxxxxxxxxx] . This number does not match any active Fido accounts eligible for rewards through this program.
Actually @FidoAnthonyZ those Fido support teams sent me over to that other entity for dealing with referrals. Not only was I required to provide every shred of all parties' account, billing, phone numbers, activation dates, statuses,... they have now required 8-12 weeks to investigate and 'verify' the information in some 'escalation'.
I almost expect a request for DNA samples, and the contact information for my attorney, if I ever hear back from them again.
Amusing, most informative of how Fido does business.