Device saving recovery fees

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I'm a Participant Level 2
I'm a Participant Level 2

Device saving recovery fees

 Hi !

I am new to Fido and got my second bill as $1174. My first bill was $160. Instead of getting credit for the first bill I am completely shock to see this huge billing amount in my account. There is some device saving recovery fee which I can't understand. I got a S10 under a $105 plan but return it within 15 days guarantee period. So why u r charging such a huge amount. Very bad service on your side will never gonna suggest to anyone.

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Re: Device saving recovery fees

Hey @Bhagya_shree! I hope your doing well. Smiley

 

We'll have to take a look at your account to check that all out. You can contact us here for that or we can send you a PM from the community, if you prefer.

 

Let us know how this all worked out on the community when you get the chance please.

 

Thanks!



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