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Delete My Account on Fido?

kathyy
I'm a Participant Level 1
I'm a Participant Level 1
Is it possible to delete a registered online account?

 

I want to change the email address where the bill is sent to. But the new email I want to use is already registered - I registered it the other day (mistakenly) and could't connect any account. So what can I do now?

Thanks!

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Kathyy,

 

  Welcome to the community!

 

  I think you would need to contact customer services to remove the other email registration so you can change the email in My Account. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account.

 

Hope this helps 😀

 

Cheers