Delete My Account on Fido?

Delete My Account on Fido?

Delete My Account on Fido?

SOLVED
kathyy
I'm a Participant Level 1

Delete My Account on Fido?

Is it possible to delete a registered online account?

 

I want to change the email address where the bill is sent to. But the new email I want to use is already registered - I registered it the other day (mistakenly) and could't connect any account. So what can I do now?

Thanks!

Accepted Solution

Re: Delete My Account on Fido?

Solved by Senior MVP Senior MVP

Hello Kathyy,

 

  Welcome to the community!

 

  I think you would need to contact customer services to remove the other email registration so you can change the email in My Account. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account.

 

Hope this helps 😀

 

Cheers

 

View solution in context
1 REPLY 1
Cawtau
Senior MVP

Hello Kathyy,

 

  Welcome to the community!

 

  I think you would need to contact customer services to remove the other email registration so you can change the email in My Account. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account.

 

Hope this helps 😀

 

Cheers