cancel
Showing results for 
Search instead for 
Did you mean: 

Data usage nit getting updated on app

Ankush23
I'm a participant level 1
I'm a participant level 1

I have been using data since last 4 days but data usage is not getting updated on the app. Any clues?

 

 

***Edited to add labels***

1 REPLY 1

FidoMaria
Former Moderator
Former Moderator

Hi @Ankush23 & welcome to the Community!

 

Have you made any changes to your account during your billing cycle, or has your billing cycle just started?

 

If you made any changes during your cycle, you'll only be able to view your usage as of the next cycle. If your cycle just started, it can take up to 72 hours for the usage to update.

 

Hope this helps. Smiley