Data bites activation on Blackberry 10

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Data bites activation on Blackberry 10

Hi all,

 

Am trying to activate the new option 5hrs free data on pulse plan on Blackberry 10 but it does't work when i shake the phone when Fido account app. Any idea to suggest.Thanks

Flag this to a Moderator
Message 1 of 2
628 Views
Highlighted
Moderator
Moderator

Re: Data bites activation on Blackberry 10

Hey @saaber

 

Welcome to the Community. 

 

Can you confirm if you're using the most recent version of the My Account App?

 

If so, do you see a button that reads ``GET MY FREE DATA`` instead of the shake to activate function? 

 

It's important to also note that the minimum requirements for this to work is a Pulse plan and for your phone to be running either iOS 8.2 and above or Android 4.2 and above. You can check out more details about this here

 

I hope this helps. Smiley 



Flag this to a Moderator
Message 2 of 2
625 Views