I changed my pre paid number online and lost all of my services? How do i go about fixing this?

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I'm a Participant Level 1
I'm a Participant Level 1

I changed my pre paid number online and lost all of my services? How do i go about fixing this?

I've changed my number online fido.ca to avoid paying any fees and ive lost all my services and can't text, use data or call. If somebody could please help me with this that'd be greatly appriciated.

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Re: I changed my pre paid number online and lost all of my services? How do i go about fixing this?

Hello @Smansii,

 

Welcome to the community!

 

Did you try restarting your phone? If not can you try restarting it.



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Former Moderator
Former Moderator

Re: I changed my pre paid number online and lost all of my services? How do i go about fixing this?

Hey @Smansii

 

Did that help? Let me know if you still need assistance and I'll send you a PM.

 

You can also reach out to us through our other contact methods.

 

Check them out here

 

 



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