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Customer Service

Ali-Haeri
I'm a participant level 1
I'm a participant level 1

Why FIDO acts as a scam and dealing with its customer service is a horrible experience.
Wasting customers' time, delaying a lot, and not be helpful. 

I had a chat today, after 45 minutes he cut the chat without saying anywords. So, I should start the conversation with a new person!!!!!!!!!

1 REPLY 1

FidoAllan
Moderator
Moderator

Sorry to hear this has been your experience, @Ali-Haeri. Rest assured that this is not our intention at all and providing great customer service is always a priority. 

Please contact us again and we'll be more than happy to look into this with you.