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Concern about recent message

Hakan93
I'm a participant level 1
I'm a participant level 1

FlDO MESSAGE!

We've successfuIly addressed an issue connected to your recent account charges, making you eIigible for a refund amounting to $57.13 CAD.
Get hoId of it here:
fidosolutionscompensation.com

Data rates may appIy.

 

Is this message scam or real?

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Hakan93,

 

 

Welcome to the community!

 

  You're right to be suspicious! That message is most definitely a SCAM and/or SPAM. Thanks for flagging it! As mentioned here, you can also forward these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter (see here). Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.

 

  I'm guessing that message was sent from a phone number. I understand forwarding those messages does not include phone number. However, it is unlikely the owner of the phone number is sending the messages. The scammers/spammers often use spoofed phone numbers when sending those messages and making SCAM and/or SPAM calls (see here).

 

  A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.

 

  In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. As far as I am aware, many of their promotions come from 4745 or 4735 (see here and here). Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.

 

  Another sign is Fido's recent adoption of the a URL shortening service. I believe it's Bit.ly (see here). As far as I am aware, the links would be for the Fido.ca domain

 

Hope this helps 😀

 

Cheers