THE EXACT SAME ISSUE HAPPENED TO ME! THE FIDO REP TOLD ME I WOULD BE PAYING JUST OVER 50 BUCKS MONTHLY FOR UNLIMITED TALK/TEXT AND 6 GIGS OF DATA. I ALSO WAS SET UP WITH A NEW PHONE WHICH HE CHOSE. NOW I HAVE 3 GBS OF DATA, A PHONE IM NOT EVEN FAMILIAR WITH AND A HUGE BILL. And on top of all of this I was also told that I would have the initial setup fee waived because I explained I had just been laid off due to covid and wouldn't be starting my new job for another three to four weeks, and in addition to this because it was purchased at Superstore I would receive 200000 PC optimum points yet in the end was 140000 and took me 4 weeks to unlock. I initially went in to purchase a SIM card for my phone for prepaid services that would total 35 to $40 for unlimited talk, text and 5 gigs of data. Now I am stuck with a huge bill, face the threat of disconnection because they will not wait until I received my first pay from my in another 2 weeks, and the initial offer I made for a payment arrangement which was half the bill which I shouldn't be paying that amount in the first place, was not enough because it was my first bill and has to be paid off in total. I am so distressed and done with this situation. If the representative had been upfront with me this would not have happened. And in addition I needed a second SIM card for my daughters phone so that I can keep in touch with her through text and calling while I'm working and she is at school. That didn't even happen.
What I actually needed was a plan for two phones that was unlimited talk and text and 5 gigs of data and that's it.
Oh and to top it all off how convenient is it that my phone will be suspended of service 3 days before I start work because of the stupid sales tactic that was told to me. I wish I would have just got the SIM cards and stuck with a prepaid plans because this is an absolute nightmare. It even took me several hours to figure out how to find support for this issue in the first place. I am beyond done.
