Charged $405 for free fido tablet offer on bill

Charged $405 for free fido tablet offer on bill

Charged $405 for free fido tablet offer on bill

I'm a Contributor Level 1

Charged $405 for free fido tablet offer on bill

Hello,

 

I called the number from Fido extra and I was told about my eligibility for a free Samsung Galaxy Tab A 8.4 tablet with no charge whatsoever for 2 years. I accepted that offer and now I have a charge of $405 on my bill. I was told the tablet is completely free and there was no fees I had to pay for activating it as well. 

Could someone please help me with this?

 

Thanks. 

3 REPLIES 3
Moderator

Hey @janammarthak! Philippe here. I hope you're doing well. Smiley

 

We'd have to take a look at your account to see what happened there. I suggest you contact us here or you can request a PM from the community for support.



I'm a Contributor Level 1

Can I please request a PM from the community.


I'd like to get this sorted as soon as possible.

 

Thanks.

Sure thing! I'll send you one shortly. Smiley