November 2020
I called over the phone to order a tablet and I also mentioned that I would need it to ship to my new address. After getting the email, I saw that it has been shipped to the wrong address. I gave the person on the phone everything including the postal code. Im going to call tomorrow but just that I would post here to see if I can get an answer faster.
December 2020
Hey @Kzein !
Welcome to the Community.
I'm sorry to learn that your tablet seems to have been sent to the wrong address.
We can certainly make the change for you, though!
If you haven't yet called in, you can reach out to us here so we can access your account.
Alternatively, we can also send you a PM through the Community, if that works best for you.