Changing my plan after 2 years

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I'm a Participant Level 3
I'm a Participant Level 3

Changing my plan after 2 years

Hi - I am on a 2 year Fido Pulse 5G $55 plan and just finished paying off my Galaxy A8 phone last week. How can I change to a lower plan as I only use 2G of data monthly? My bill cycle starts on the 8th of each month. Is there still a bring your own phone plan? I have a Rogers work Iphone XR so my Fido phone is minimally used especially as I'm working from home now. Thanks for any info you can provide.

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Re: Changing my plan after 2 years

Hi @aliza,

 

Absolutely, you can change your plan at anytime.

 

What will happen is your invoice will be pro-rated, you will pay for the days you had your old plan, and then from the day you got your new plan until your billing cycle resets.

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I'm Qualified Level 1
I'm Qualified Level 1

Re: Changing my plan after 2 years

Hi @aliza,

 

Just login to your account select the number you want to change the plan for on the next page click on change plan and you should get all the plan options available to you. Simply select the available plan that suite your needs and follow the steps to complete the change.

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I'm a Participant Level 3
I'm a Participant Level 3

Re: Changing my plan after 2 years

Thanks, Nalini. Can a change be done immediately i.e. no need to wait for the next billing cycle?

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I'm Qualified Level 1
Solution

Re: Changing my plan after 2 years

Hi @aliza,

 

Absolutely, you can change your plan at anytime.

 

What will happen is your invoice will be pro-rated, you will pay for the days you had your old plan, and then from the day you got your new plan until your billing cycle resets.

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