Changing Fido number to an existing Wind number.

[InThorWeTrust]

Hi, this sounds like an odd request.

My mother has a Fido line that she won't be using anymore. My Wife has a Wind number and she'd like to keep on using this number with Fido.

What I would like to do is to transfer my mother's line to my wife, while still keeping her original number from Wind. How can I get this done? 

[FidoMaria]

Hi InThorWeTrust & welcome to the Community!

Just making sure I understood correctly; you'd like to transfer your wife's Wind number to Fido and replace your mother's number with your wife's so she can use your mother's line/plan? If that's the case, you'll just need to ask for a port-in. It's very simple to do.

Hope this helps.

[InThorWeTrust]

Awesome! So should I just call Fido and ask them to do a port-in? and to be more specific, who would have to call?

[FidoMatt]

Any channel will be able to do it with you, over the chat and even on Facebook and twitter. We're everywhere  

But for now I'll send you a private message to help you from here. 

[AdamBeast]

P.S. Only the accound holder can process the port-in,  and we need the account number of wind as well.