Fido

FidoMatt

Hi zjb3, You can definitely use a phone purchased outside of Fido. Make sure the phone is unlocked if you want to use it with us. You can find more details on how to configure the new device here

FidoMatt

Salut Cloutier, Il faut maintenant passer par la page Nous Contacter ici Le clavardage est maintenant disponible sans avoir à vous connecter dans la section mon compte.

FidoMatt

Hi Surobert, That would mostly depend on your billing date. Also note that there can be a delay of a few days before the new balance appears on Fido.ca. Do you know what your billing date is?

FidoMatt

So here is the answer we got. The calls are done based on the last cellular location your phone was in and the number you are dialing. This is why you could be getting the message even if the call is not long distance. Let me know if you have other...

FidoMatt

Hi Methree, I am looking into this, I'll be back once I have an answer for you. Just to be sure, you are asked to dial 1 even when the 1 is entered on your phone?

Fido

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