Change of plan

Change of plan

Change of plan

I'm a Participant Level 1

Change of plan

Is there a better way to connect with customer service other than the phone for a change of plan. The current wait time is about 2 hrs and after waiting so long the phone gets disconnected too. I do not see the sample plans in my account too neither can I walk into a store to change the plan.

1 REPLY 1
Community Specialist

Hey there @itsmeshankar,

 

I'll gladly go over your plan options with you. 

 

Sending you a PM now Smiley