Cancellation

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Cancellation

Hi, 

 

I'm planning to cancel my account with Fido. Could you send me a PM? 

 

Thank you. 

Accepted Solution

Re: Cancellation

Hi @aaa1eseag,

 

If you want to cancel your account just contact customer support and they can process your cancellation request.

 

If your account is a mobile account and you are moving the number to another carrier then you have to keep the Fido account active and when the new provider ports the number over it will automatically cancel the Fido account and you do not need to contact Fido.

View solution in context
Flag this to a Moderator
Message 1 of 2
56 Views
Highlighted
I'm Qualified Level 1
I'm Qualified Level 1
Solution

Re: Cancellation

Hi @aaa1eseag,

 

If you want to cancel your account just contact customer support and they can process your cancellation request.

 

If your account is a mobile account and you are moving the number to another carrier then you have to keep the Fido account active and when the new provider ports the number over it will automatically cancel the Fido account and you do not need to contact Fido.

Flag this to a Moderator
Message 2 of 2
45 Views