Wednesday
"Hi, l accidentally purchased an extra 1GB of data for $20 through the Fido app. I haven't used it yet, and l'd like to cancel it and get a refund if possible. Can you help me with that?"
Saturday
Hey! You can text ''CANCEL'' to 222 to cancel your data add-on. You’ll have access to the remaining data from the cancelled add-on until the end of your current billing cycle.
You'll only be charged for it your next bill as that covers the current cycle. Rest assured it is cancelled properly if our system is telling you don't have any top-up through the text messaging system.
If you want to cancel it immediately, please contact customer service and we'd be happy to check!