Canada-wide calling / UNLIMITED evenings and weekends

[SDaniel]

Hi there!

I am just about to upgrade my plan but a question comes to my head. 
The short description for this new plan says the following:

• Talk: Unlimited Canada min (3)
• Text: Unlimited (4)

The full description and features for this new plan mention, among others, the following:

• Canada-wide calling (3)
• UNLIMITED evenings and weekends

Where 3 is: Calls from Canada to Canadian numbers only, billed by the minute. Additional minutes: 50¢/min (Call Forwarding: 20¢/min).

And here I get confused. When am I going to be charged for additional minutes? Why does it say billed by the minute if it's Unlimited Canada-wide calling? Is it really unlimited but only on evenings and weekends?

The full description and conditions don't help me to understand how Fido charges for additional fees (if any) on this plan. 

If it helps, it's a new offer for Fido customers, though I see the same description for all the plans, not only the offers. And my number is from Quebec. 

Thanks in advance!

[SDaniel]

Hello SDaniel,

  Welcome to the community!

  I can understand the confusion! The minute information under the details are redundant if the plan has Unlimited Canada minutes because evenings and weekends would already be included. Also, the additional minutes are not applicable since the plan already includes unlimited minutes Those details originated for plans with limited minutes like some of Fido's older plans. I'm not sure why Fido continues lists the additional minute cost and Unlimited evenings and weekends and circle calling in the details for plans with Unlimited Canada minutes.

  Any plan which includes Unlimited Canada minutes would offer you unlimited Canada-wide calling anytime.

Hope this helps 😀

Cheers

[Cawtau · Accepted solution]

Hello SDaniel,

  Welcome to the community!

  I can understand the confusion! The minute information under the details are redundant if the plan has Unlimited Canada minutes because evenings and weekends would already be included. Also, the additional minutes are not applicable since the plan already includes unlimited minutes Those details originated for plans with limited minutes like some of Fido's older plans. I'm not sure why Fido continues lists the additional minute cost and Unlimited evenings and weekends and circle calling in the details for plans with Unlimited Canada minutes.

  Any plan which includes Unlimited Canada minutes would offer you unlimited Canada-wide calling anytime.

Hope this helps 😀

Cheers

[SDaniel]

Thanks @Cawtau!

Very helpful answer. I'll check again the plan again and will make the upgrade during the day. 

Thanks again!

[mac100]

Perhaps, there has been a change...  It now says Canada-wide calling (No "unlimited")

To me that leaves open the possibility that I'll pay $0.50 per minute between 7am and 5pm.

Or perhaps, there are 500 minutes included?  How is this possible that the website has two glaring errors?  

@Cawtau 

[Cawtau]

Hello again,

  Where are you seeing those changes? Are you referring to pre-paid or post-paid plans? As far as I can tell, all of their post-paid plans which include talk state Talk: Unlimited Canada min in their short descriptions. The details might mention Canada-wide calling as a feature of the included minutes. However, is that not the same as what was shown previously like in your original post? There are some plans which do not include any calling. However, the details of those plans do not mention minutes at all.

  If the plans state that they include Talk: Unlimited Canada min, then there are no time-of-day restrictions nor limit restrictions.

  Some pre-paid plans do offer a limited number of included minutes, but it would be stated.

Hope this helps 😀

Cheers

[jacksprocket]

im confused as well see below so is it unlimited canada calling 24/7 or not?

[KAPABLE-K]

Hello @jacksprocket,

Welcome to the community!

The plan does have unlimited Canada-wide calling, the footnote would only apply to plans with a fixed amount of minutes or with no minutes.

However, no plan comes with free call forwarding so if you do call forwarding you will be charged as noted in your screenshot unless you have the add-on that gives you 2500 free call forwarding minutes.