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Can't view Fido bill on IE, fine on chrome

Moog
I'm a participant level 1
I'm a participant level 1

The last few times I've tried including today, when I try to logon using Internet explorer 8, Fido generates and error message "

We are currently experiencing technical difficulties and cannot complete your request at this time. If you require immediate assistance, please call 1 888 481-FIDO (3436) and a customer service representative will be happy to assist you. Thank you and we apologize for any inconvenience. "


I can login fine using Chrome as a browser.



 

***Edited to add labels***

1 REPLY 1

FidoStephen
Community Manager (Retired)
Community Manager (Retired)

Hey Moog,

 

Sorry to hear about this.

 

I ask that you please contact customer service, they will open a ticket request which will be sent to our support team to investigate this. Click here for our contact us page.