Hi, I am a newcomer in Toronto, I registered for Fido and received a phone number on March 18 in 2018, but my charges exceeded $50 on March 27, after several days I again added my charge just amount $50 and I try to use very little, but my bill is unbelievable $ 575, I just added my charge to $50, how could I use more than $50??? I am protesting for this bill, why do I charge for more than $50? I cannot pay my bill, please help me and say what do I do about the problem?
Thank you for your help
Did you get a chance to log into My Account to view your invoice details?
Once you're logged in, you can click on the Billing & Payment tab. From there you'll see your invoice balance and a button to ``View Bill``.
After clicking on this, you'll see an option to ``Save / Print this bill (PDF)``
Can you give this a try to review the full details of your usage and billing? Let us know if there's something on there that seems off and I'll send you a PM so we can check it out together.