Can't make calls

Reply
I'm a Participant Level 2 Hersheylorraine
I'm a Participant Level 2

Can't make calls

It was working just fine yesterday but now I can't seem to make any calls, I tried calling my voicemail and ended right away I tried cakking other people ended right away. What's causing my calls to be dropped 

Flag this to a Moderator
Message 1 of 2
260 Views
Moderator
Moderator

Re: Can't make calls

Hey @Hersheylorraine

 

We can totally understand the importance of having a phone that works properly! In this case, we'd need to confirm some information with you so we can run through some basic troubleshooting steps. 

 

- Can you confirm if you've had the chance to turn the phone off and back on again and then test your calls? 

 

- How many signal bars do you see on your device when these calls drop? 

 

- Did you notice if this happens only in one specific area, or is it pretty much anywhere you're located? 

 

Let us know. Smiley 

 



Flag this to a Moderator
Message 2 of 2
241 Views