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Unable to access to main page

Kk881
I'm a Participant Level 1
I'm a Participant Level 1

Hi , I've been having trouble accessing the main page where it showed the line and plan. Always giving me the following error message after entering my credential  : we re currently updating in order to serve you better --- 

I understand will take couple days , been over 1 month already  . Using my sister from the device , not issues at all . 
please help me . Thank you 

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