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Can't dismiss voicemail notification

I'm a contributor level 1
I'm a contributor level 1

Hi there, I have a problem on Galaxy S10, when I get a new voicemail, I recieve a notification that I cannot dismiss. When trying to disable these notifications, the options are greyed out, can't change anything! It started happening in the last 3 weeks. How can I stop this from happening?

Thanks in advance.


Screenshot_20200731-102116_One UI Home.png

Cannot turn these off or do anything!Cannot turn these off or do anything!


Former Moderator
Former Moderator

Hey there @A97


Can you please try the steps outlined on here. Let us know if the notifications are removed once you're able to delete your voicemail message.


Thank you!