Can't Register for Pre-Paid account

[coolspot]

Hello,

I signed up for a Fido pre-paid account yesterday and ported my number in. 

However, when I try to sign up for online management of the prepaid account I get an error "Oops We've Hit a Snag" on the PrePaid registration page.

How long does it take for a Fido account to be active before I can register for prepaid services?

Thanks.

[Cawtau]

Hello Coolspot,

  Unfortunately, I don't believe online support for pre-paid accounts is available anymore (see here). I believe you would need to call them to manage your services and account. You might need to purchase a voucher to initially add funds to your account.

Hope this helps 😀

Cheers

[coolspot]

Here is the exact error message ...