September 2023
Hello,
I signed up for a Fido pre-paid account yesterday and ported my number in.
However, when I try to sign up for online management of the prepaid account I get an error "Oops We've Hit a Snag" on the PrePaid registration page.
How long does it take for a Fido account to be active before I can register for prepaid services?
Thanks.
September 2023
Hello Coolspot,
Unfortunately, I don't believe online support for pre-paid accounts is available anymore (see here). I believe you would need to call them to manage your services and account. You might need to purchase a voucher to initially add funds to your account.
Hope this helps 😀
Cheers
September 2023
Here is the exact error message ...