Billing and Awful Customer Service

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I'm a Participant Level 1 mdsalekur
I'm a Participant Level 1

Billing and Awful Customer Service

I am with fido from 2017 and paying 45/month only for GB data. However i used to get $5 discount every month. It was ended on august and i didnt know that. Once i got the bill i requested several times and waster hours and hours but no agent provide any discount. What kind of service Fido is providing, I m upset and not recommending anyone for fido.

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Re: Billing and Awful Customer Service

Hey @mdsalekur

 

Thank you for sharing your experience with us and for choosing Fido as your provider! 

 

Our available promotions and credits often change, if we weren't able to offer you this promo at this time it doesn't mean we won't have similar or other promos in the future. For now we're only able to offer you what we have available. 

 

Did you take a look at our current plans here? Perhaps a better plan with more data is available! 

 

Let us know! 

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Re: Billing and Awful Customer Service

Hey @mdsalekur

 

Thank you for sharing your experience with us and for choosing Fido as your provider! 

 

Our available promotions and credits often change, if we weren't able to offer you this promo at this time it doesn't mean we won't have similar or other promos in the future. For now we're only able to offer you what we have available. 

 

Did you take a look at our current plans here? Perhaps a better plan with more data is available! 

 

Let us know! 



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