Fido

You completely missed the point of your customer's post. The company set up a revenue trap (a way to charge a customer for a service or product that the customer did not directly want or agree to). The customer was dissatisfied and tried to discuss t...

Hi Cindy, I sympathise with your frustration with companies that try to sneakily suck money from their customers' accounts to increase revenues. I went to Panama for a couple of weeks and Fido automatically turned on my roaming. Someone texted me and...