Hello my dear confused multiple million dollar company.... I have been sooooo frustrated with the glitches on my account to which Fido always said IT LOOKS GOOD ON OUR END..would you like to make a payment now...HA HA HA HA HA. I HAVE HAD TO LAUGH BECAUSE BEFORE EVEN TRYING TO HELP I WAS DISMISSED...TWILIGHT ZONE is my experience... I let this go on for many months....I would get no noticifaction for my bill for 2 even 3 months then I would pay what they said NO USE ARGUING BECAUSE EVERY TIME I IT LOOKS GOOD ON END...HA HA HA HA
SO I simply paid to see what would happen...well now I've overpaid...I'm not making this up and I'm leaving much content out. I stopped stressing and just paid....finally caught there glitches myself...yep not people that do this for a living but me a almost unworthy one finger pushing buttons on a keyboard one at a time. Misspelled words and all...a barley literate construction person had to point out that I now have complied and went paperless almost 2 years of wrong...late or no bill emailed to me at times. I have to call customer service and say I'm not and have never received anything from Rogers. ALL Of a sudden a Rogers bill....here we go again...yep you should not have had that sent....ha ha ha ha.... lol I'm sorry but I'm falling off my chair....no **bleep** Sherlock...I did not say that but definitely was thinking it. I asked the only and first employee of Fido actually interested in trying to find out the problem so I asked him to send my previous bill and only that specific email.
WELL TO MY Surprise I check my email and tell the Fido employee about my issues of the glitches sooooo I repeat it to him. You sent me 1 email ON YOUR END...lol
yep.......WHY ? DID I Just receive 15 to 20 previous email and or statements then. I introduced my sence of humour. LOOK GOOD ON Your end I say.... he asked me to be patient and he had to restart and reset various things on my account. Can you imagine...1st helping person in 2 plus years....never did solve the issue. Now I get my final bill and have not used your network for 2 months now Now now I finally get a bill. Unfortunately I have a sense of humour and getting upset with your company got me nowhere. **bleep** off leave me alone don't send me any offers...you had your chance and blew it sky high. Glitches do happen and it's 100 % the person entering wrong information at some point...Fido employees should have listened 2 years ago but just thought I wanted a discount. I never did get a dollar off and most likely overpaid but sick of incompetence and the lack of company loyalty I had been rewarded with.
Im not paying the final bill until you get it correct and figure out when I stopped using your network...OMG even the last bill is wrong.... I am willing to pay actually but I'll give you 2 years to figure out the proper amount OK ....DEAL ?
