I've been a loyal Fido member for years and to be honest I really like their customer support. However, since last summer, my billings fluctuate (the difference between $1 - $2) when in fact I don't have any add-ons or over my data limit. Shouldn't it be the same every month according to my plan? I'm wondering if this an error from your end?
Solved! Go to Solution.
Have you had a chance to look at the full invoice details to see what the extra charges are? I would suggest you look over your invoices and it should be there (see here on how to save/print your full invoice).
Once you see why it is happening and if there are still any discrepancies you can contact customer service to have it sorted out.