Bill is Late

Bill is Late

Bill is Late

SOLVED
I'm a Participant Level 1

Bill is Late

  1. I usually get my bill the 28th of each month and its the 1st now and I have recieved it. Even my account still says I have nothing to pay. Wondering what's up?
Accepted Solution

Re: Bill is Late

Solved by Moderator

Hey @Kcammie!

 

When exactly is your bill cycle date?

 

If your cycle ends the 28th, then the bill can take up to 5 days before it's released so it's still within the regular delays Smiley

 

Once it's ready to be viewed online, you'll get an e-mail to let you know. If ever 5 days pass from the cycle date and you don't get it, let us know!

 

 

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1 REPLY 1
Moderator

Hey @Kcammie!

 

When exactly is your bill cycle date?

 

If your cycle ends the 28th, then the bill can take up to 5 days before it's released so it's still within the regular delays Smiley

 

Once it's ready to be viewed online, you'll get an e-mail to let you know. If ever 5 days pass from the cycle date and you don't get it, let us know!