Ask Jack is a Jackass

[Yebogogo]

Fido - nothing can replace a professional empathetic human touch.  Jackass is a total waste of time until the AI behind this engine improves

[FidoValerie]

Hey @Yebogogo  

Thank you for your feedback!

We always aim to improve our services as well as AskJack. 

Here's how to speak to someone for assistance :
 

- Call customer service at 1-888-481-3436 or by dialing *611 on your Fido phone 
You'll be directed to AskJack who can schedule a callback for you, and a specialist will give you a call
 

- Live Chat 
You can type ''speak with a rep'' or answer AskJack's questions to be directed to someone
 

- Message us on social media (Facebook, Twitter or Instagram)

Regardless of your favorite method, someone will be happy to help.