Anyone else got their bill increased and told it was always that high?

[Julie-]

1. just went through an exhausting exchange with Fido support.  Why do you train your staff to deny that there was an increase on the bill?  Any one else got treated like they were wrong for seeing an increase?
2. Make sure you download all your bills!!!

 

[FidoDaniela]

Hey there @Julie- welcome to the community! 

This seems like an account related question, I would recommend reaching out to customer service here they will be able to assist you