just went through an exhausting exchange with Fido support. Why do you train your staff to deny that there was an increase on the bill? Any one else got treated like they were wrong for seeing an increase?Make sure you download all your bills!!!
I did contact customer support about this! And I was treated like there was no increase and that I was mistaken about my bill. I can see my own bill. It is disappointing to be treated this way. Please send me a PM if you agree.
Please, it's insulting that customer support cannot see that there was an increase. And I'm not happy with the new plan, I was happy with my original plan but within 2 years of joining Fido I had an increase. This is what drives people out to other ...
Interesting. My fido support person didn't acknowledge that I had an increase. They told me my rate was always $55. I asked for a discount and got 50$ for 5G with 5$ discount for 12months, which was helpful. BUT I really disliked the denial that ...
