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Adding new line under my FIDO account

I'm a participant level 1
I'm a participant level 1

Hi Team,


I would need a secondary line , as all stores nearby my home is closed . And so I tried online in my account the option to Add a line . But it shows an error "you have reached maximum number of  lines allowed on your account"


I have only one account


Please help in what should be done to get secondary number ASAP




Former Moderator
Former Moderator

Hey @Saranyaguru2


Welcome to the Community! 


In this case, you'd need to speak with someone at our customer support team to perform a credit evaluation. All new line activations on a monthly account require a quick credit evaluation before proceeding with a new activation. You can get in touch with our customer service team through one of the options found here

Or if you'd prefer we can also send you a private message here on the Community. Let us know! Smiley