Adding new line under my FIDO account

[Saranyaguru2]

Hi Team,

I would need a secondary line , as all stores nearby my home is closed . And so I tried online in my account the option to Add a line . But it shows an error "you have reached maximum number of  lines allowed on your account"

I have only one account

Please help in what should be done to get secondary number ASAP

[FidoPierre]

Hey @Saranyaguru2, 

Welcome to the Community! 

In this case, you'd need to speak with someone at our customer support team to perform a credit evaluation. All new line activations on a monthly account require a quick credit evaluation before proceeding with a new activation. You can get in touch with our customer service team through one of the options found here. 

Or if you'd prefer we can also send you a private message here on the Community. Let us know!