Adding additional line(s) to an account online

Reply
Highlighted
I'm a Participant Level 1 HW1
I'm a Participant Level 1

Adding additional line(s) to an account online

Hi,

 

I ported over my number from another service carrier on Fido's website.

Now, I would like to port over 2 other numbers to my account for the -10% additional line(s) and for the waivered activation fee by doing it online promo but I can't seem to find the option to do so. This is odd since I called Fido and the representative told me that I just needed to create another plan and port over the number as I did for mine to add it to my account.

 

So my quesitons are: Where do I go to port another number to my account on Fido's website?

If not, why is it not possible? The steps should be similar to when I ported my own number over. Would Live Chat be considered online for the buying online promo since it is being processed online?

 

 

Thank you,

HW

 

 

Accepted Solution

Re: Adding additional line(s) to an account online

Hi @HW1 & welcome to the Community! Smiley

 

While it is possible to activate a new account on Fido.ca, 2nd line activations can only be done through customer service.

 

You can reach us here, or if you prefer I can send you a PM to help you out with your activation. 

 

Let me know!

View solution in context
Flag this to a Moderator
Message 1 of 2
7,098 Views
Former Moderator FidoMaria
Former Moderator
Solution

Re: Adding additional line(s) to an account online

Hi @HW1 & welcome to the Community! Smiley

 

While it is possible to activate a new account on Fido.ca, 2nd line activations can only be done through customer service.

 

You can reach us here, or if you prefer I can send you a PM to help you out with your activation. 

 

Let me know!



Flag this to a Moderator
Message 2 of 2
7,093 Views