Be careful of Add Ons - it automatically goes through. I started a new plan and the service representative kept the Add Ons even after I told him the reason I called was to not use Add Ons. It is 1.5 GB for $20 a month while my new plan is $50 a month for 6 GB. It is not a honest business
Hey @EmmyCMZ !
Welcome to the Community.
I'm sorry to learn that the add-ons you wanted to get removed have remained on your line.
We can certainly look into that for you, but we'll need access to your account securely.
You can contact us to get started!
Alternatively, we can also send you a PM through the Community, should that work best for you!