Activation Fee for Home Phone

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I'm a Participant Level 2
I'm a Participant Level 2

Activation Fee for Home Phone

Hello,

I am new here and noticed the activation fee for the home phone was waived.

 

Is it possible for someone to assist with waiving the fee for me....

 

Thanks and much appreciated.

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Re: Activation Fee for Home Phone

Hello Delsan,

 

  Welcome to the community!

 

  I understand there might have been some discussion in the community regarding the waiving of certain fees. You should note that the waiving of fees are limited to certain situations. For example, the waiving of activation fees mentioned by Scooby-Doo in February referred to a specific promotion held during that time. The only current promotion to waive activation fees is when you activate or upgrade online. Unfortunately, you can only activate a home phone via customer care or in store.

 

  It's possible that certain store locations might have their own in-store promotions. If that was the case, you would need to return to that store to discuss your situation.

 

Hope this helps 😀

 

Cheers

 

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Re: Activation Fee for Home Phone

Hello @Delsan,

 

Welcome to the community!

 

Where did you see the fee is being waived? The fee is only waived if you complete the process through self-serve on fido.ca.



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Re: Activation Fee for Home Phone

If you look at the Feb post it was done by ScoobyDoo

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Re: Activation Fee for Home Phone

Hello again @Delsan,

 

Are you referring to this post here? Please refer to the solution by @FidoSaira.



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Re: Activation Fee for Home Phone

Hello Delsan,

 

  Welcome to the community!

 

  I understand there might have been some discussion in the community regarding the waiving of certain fees. You should note that the waiving of fees are limited to certain situations. For example, the waiving of activation fees mentioned by Scooby-Doo in February referred to a specific promotion held during that time. The only current promotion to waive activation fees is when you activate or upgrade online. Unfortunately, you can only activate a home phone via customer care or in store.

 

  It's possible that certain store locations might have their own in-store promotions. If that was the case, you would need to return to that store to discuss your situation.

 

Hope this helps 😀

 

Cheers

 


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