5gb of free data not added to my account

5gb of free data not added to my account

5gb of free data not added to my account

gao9968
I'm a Participant Level 1

5gb of free data not added to my account

Screenshot 2021-09-30 003411.png

it says the offer ended Sep 23/21 but isn't it suppose to last 15 months? Right now I only have the original 4 gb I had.

1 REPLY 1
FidoValerie
Moderator

Hey @gao9968 Smiley 

That's odd! 
You haven't made any changes to your service since the data bonus was added?

Otherwise, please contact us and we'll be happy to look into it.