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$150 GC not received after almost 3 months

nnwu
I'm a participant level 1
I'm a participant level 1

Not sure where to direct this post, but I signed up for Fido internet on labour day weekend and still I have not received any email about my $150 giftcard. I already called once and was told that they had to put in a manual request, but that was several weeks ago and I have not received anything since.

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @nnwu

 

Welcome to the Community. Very_Happy

 

I'm sorry to hear that you have yet to receive your gift card.

 

Did you also check your junk/spam folder?

 

If so, you can reach out to us here and we'll be happy to look into it.

Alternatively, we can also send you a PM through the Community, if that works best for you. Smiley