Re: $100 Amazon.ca Gift Card

yz1 · November

Hi,

Just saw this promotion regarding the $100 Amazon.ca Gift Card on your website and wonder if I qualify: earlier this year I bought a Samsung Galaxy A5 with a 2-year fido plan.

Thank you!

FidoSaira · November

Hey @yz1

Welcome to the Community!

This promotion is available to all customers upgrading with certain devices during the Black Friday promotions. It is unfortunately not possible to apply it on an already upgraded line.

All customers upgrading with the following devices and plan tiers can benefit from this offer:

Samsung A8: Small & Medium
Samsung A5: Small
LG G6: Small & Medium
LG Q6: Small
LG Q Stylo +: Small & Medium
Huawei P20 Lite: Small

This offer is only available in branded retail locations and on fido.ca.

SarahJacques · November

I am wondering how we will receive the gift card from the Black Friday promo? I purchased the A8 online with a small plan and when I received my phone today I did not have a voucher or card in the box and no mention of it either??

FidoRanya · November

Hey @SarahJacques ,

Glad to hear you already received your phone, are you enjoying it?

You'll get your electronic gift card by email within 10 business days!

Happy shopping!

JmeH · December

Have you received it yet?

VS77 · December

Hi,

i signed up with Fido and got one of the phones listed that is eligible for the $100 Amazon gift card. It’s been over 10 business days since I signed up have yet to get the gift card. From what I read the gift card code was to be emailed, but nothing yet. Has anyone else got theirs yet?

FidoSaira · December

Hey @VS77,

Welcome on the Community!

Did you order the phone while the promotional was still going on?

I'll send you a PM so we can look into this with you.

VS77 · December

Hi FidoSaira,

I have replied back you your PM you sent me. Yes I signed up when the promo was ongoing (signed up on Black Friday)

Thanks!

FidoSaira · December

Thanks for clarifying!

We'll continue looking into this with you.

Priscillamp · December

Hello,

I upgraded my phone to a Samsung galaxy 8 on November 25 or 24 around these times and I did not receive the $100 Amazon gift card, was wondering if I will be receiving it.

Thanks !

FidoKenny · December

Hello @Priscillamp

I'm happy to know that you were able to get your hands on a new Samsung Galaxy S8.

I was going over the details of the promotion and I can see that it was made available with this device since December 21st 2018.

I can see that you mentioned doing your upgrade around the 24th or the 25th of November. Unfortunately at that time, the $100 Amazon.ca eGift Card promotion was not available with this device.

I moved your post to this thread since it's about the same subject. It also shows you the list of phones that were eligible for this promotion at this time.

I hope this clarifies everything on your end

Othbard · December

Hi,

I've received my amazon gift card, but I couldn't validate it. Every time I click on activation link it gives me a "server error" message after 5 minutes waiting for response.

is there any way to get a new link?

thanks.

FidoRachel · December

Hey @Othbard,

We don't provide support for issues related to the electronic gift card once you receive it. I would invite you to contact Amazon directly for assistance.

You can reach them at 1-877-586-3230.

jmoi · January

I am in the same situation (i.e., viewed the promo online and upgraded). I haven't received the $100 Amazon gift card yet, so I started an online chat with fido this afternoon. They explained based on some technicality of my plan being a "loyalty plan", I won't get the Gift Card. They offered me a $25 credit, which was insulting to me, as it was clearly a bait and switch promo, and very misleading at best. I told the operator to keep the $25 credit.

Othbard · January

@FidoRachel wrote:
Hey @Othbard,

We don't provide support for issues related to the electronic gift card once you receive it. I would invite you to contact Amazon directly for assistance.

You can reach them at 1-877-586-3230.

I changed browsers and then I got the gift card code. Thanks everyone for your help